Bank Teller / Teller I
The Teller I is considered the less experienced level of the Teller job family. The incumbent responds to customers' needs by processing routine banking transactions at teller window, and provides flexibility of coverage for the branch. Responsible as a first point of contact to direct the customer to other banking services and bank personnel and cross-sell.
Locations & Hours: Fanwood - Mon, Tues, Wed 12:00-4:00, Thurs 12:00-7:15, Fri 12:00-5:15 and Sat 8:45-1:15
Fords - Mon & Tues 8:45-4:30 and Sat 8:45-1:15
MAJOR JOB RESPONSIBILITIES
Strives for customer service excellence. Promotes the customer as the primary focus. Demonstrates awareness, commitment and dedication to servicing and builds customer frachise:
Contributes to sales referrals and cross selling programs related to all products
Adheres to the banks Corporate Sales Program
Promotes bank products, refer or resolve customer inquiries concerning accounts
or other banking services
Researches error in deposits and withdrawals, records interest
Ensures compliance with policies and procedures and obtain necessary approvals and authorizations.
Prepares CTR form on appropriate transactions.
Performs and or assists supervisor in functions such as:
Opens and/or closes Branch
Assists with daily proof and stocking of ATM
Oversees vault proof. May buy and sell cash from vault
Maintains security tapes
Provides access to safe deposit boxes
Assists in branch reporting
Handles daily/monthly reporting such as overdraft report
Provides justifications to account for Teller differences
Cuts travelers’ checks
Cuts service fee checks
Maintains inventory and orders supplies for the Branch
Assists with daily proof and provides second signature as required by tellers
Participates in both internal and external sales activities
Performs routine clerical duties for branch, including filing, answering the telephone,
distributing mail and answering mail inquiries for account balance verification
Performs other duties as required.
The Teller I is considered the less experienced level of the Teller job family. The incumbent responds to customers' needs by processing routine banking transactions at teller window, and provides flexibility of coverage for the branch. Responsible as a first point of contact to direct the customer to other banking services and bank personnel and cross-sell.
Locations & Hours: Fanwood - Mon, Tues, Wed 12:00-4:00, Thurs 12:00-7:15, Fri 12:00-5:15 and Sat 8:45-1:15
Fords - Mon & Tues 8:45-4:30 and Sat 8:45-1:15
MAJOR JOB RESPONSIBILITIES
Strives for customer service excellence. Promotes the customer as the primary focus. Demonstrates awareness, commitment and dedication to servicing and builds customer frachise:
Contributes to sales referrals and cross selling programs related to all products
Adheres to the banks Corporate Sales Program
Promotes bank products, refer or resolve customer inquiries concerning accounts
or other banking services
Researches error in deposits and withdrawals, records interest
Ensures compliance with policies and procedures and obtain necessary approvals and authorizations.
Prepares CTR form on appropriate transactions.
Performs and or assists supervisor in functions such as:
Opens and/or closes Branch
Assists with daily proof and stocking of ATM
Oversees vault proof. May buy and sell cash from vault
Maintains security tapes
Provides access to safe deposit boxes
Assists in branch reporting
Handles daily/monthly reporting such as overdraft report
Provides justifications to account for Teller differences
Cuts travelers’ checks
Cuts service fee checks
Maintains inventory and orders supplies for the Branch
Assists with daily proof and provides second signature as required by tellers
Participates in both internal and external sales activities
Performs routine clerical duties for branch, including filing, answering the telephone,
distributing mail and answering mail inquiries for account balance verification
Performs other duties as required.